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Services

 

Original Manufacturer Service

Centre of Competence for first class service

Established in 1982, GEA Separator South Africa now has offices in Midrand, Gauteng, Cape Town, Durban, Tanzania and Nigeria. Functioning as a highly specialized and well established Centre of Competence, this world class hub exceeds in understanding each and every client's distinct and individual business needs, challenges and desires

We offer field service, repairs, machine assessments, machine rebuilds/retrofits and professional logistics. This first class service is offered for our GEA Westfalia Separator Group separators and decanters, GEANiro Soavi homogenizers, GEA Tuchenhagen flow components, GEA Farm Technologies milking parlors and all GEA process lines installed in your factory. On request we can tailor service level agreements to achieve clear cost control, consistent machine efficiency and maximum uptime.

We are closely associated with other similar GEA subsidiaries that are part of the global network. As a result of this we offer an equivalent level of quality service, product excellence and expert training is replicated in South Africa which enables delivery of world class service to all our customers.

GEA Westfalia Separator South Africa has a specialized and motivated service team consisting of Service Engineers who are all highly trained at GEA Westfalia Separator Group in Germany and locally. The team imparts consultative intrinsic and detailed customer advice and recommendations to our local and international clients. Our workshop in equipped with an authorized workshop that has a 9001 ISO rating and African compliance acts.

In addition, value added Customer Training can be tailored to specific customer needs. This enables individuals who actually work with the machines to benefit and enjoy insight into greater and more efficient problem solving mechanisms.

All the finance administration and controlling is centralized for your convenience at our Midrand ‘Centre of Competence' head office.